Frequently asked questions…

  • This practice operates out-of-network with insurance companies to provide the best possible care during your baby's critical developmental period.

    Here's what this means for your family:

    • Treatment can begin immediately without insurance delays or authorization wait times.

    • Critical developmental windows won't be missed while waiting for approval.

    • Your baby's care plan is based on developmental needs, without insurance restrictions.

    • Session frequency is flexible and determined by clinical expertise, not insurance limits.

    • Treatment decisions remain between you and your physical therapist.

    • Full 60-minute sessions (vs. typical 30-45 minutes).

    • More time for parent education.

    Payment Structure:

    • Payment is due in full at time of service.

    • A superbill is provided for insurance reimbursement if you choose to self-submit.

    • Transparent, flat-rate pricing with no hidden fees.

    • HSA/FSA cards accepted.

    Pricing Transparency:

    Session pricing reflects the value and costs of pediatric physical therapy:

    • Full 60-minute sessions of dedicated, one-on-one care.

    • Travel time and expenses to provide care in your home.

    • Session preparation and after-session documentation time.

    • Development and delivery of personalized home programs.

    • 12 years of professional expertise with doctoral-level education and specialized pediatric training.

    • Email, text, and phone call support and communication between sessions.

    • Coordination with medical providers if needed.

  • In Texas, referrals are handled as follows:

    No referral needed for:

    • Free consultations

    • Evaluations

    • Educational/wellness sessions

    For treatment sessions:

    • Initial 10 consecutive business days: No referral needed.

    • Beyond 10 days: Referral required to continue treatment.

    • All treatment must follow a completed evaluation.

  • In-home physical therapy services are provided in Austin, Texas:

    Downtown, Tarrytown, South Congress, Zilker, Hyde Park, Allandale, East Austin, Mueller, Easton Park, Sunset Valley, Circle C, Oak Hill, Domain, North Burnet, Great Hills, Anderson Mill, McNeil, Westlake.

    All sessions take place in your home. Please note:

    • Your address will be confirmed prior to scheduling.

    • Service area is subject to change.

  • Payment Policy:

    • Full payment is required for service.

    • A superbill is provided for insurance reimbursement if you choose to self-submit.

    • Transparent, flat-rate pricing with no hidden fees.

    • A secure payment system is used for all transactions.

    • HSA/FSA cards are accepted.

    Cancellation Policy:

    • 24-hour notice is required for all cancellations.

    • Late cancellations (less than 24 hours) incur a $40 fee.

    • This includes conflicts, vacations, or other events.

    • Illness and emergencies are handled case-by-case.

    • Late fees are billed directly to client.

    No-Show Policy:

    • No refund will be provided for no-shows (i.e. if you are not present for a scheduled home visit).

    • The practice reserves the right to discontinue services after no-shows.

    Schedule Changes:

    • The practice reserves the right to cancel appointments if needed.

    • Full refund provided for practice-initiated cancellations.

    • Rescheduling options will be offered when possible.

    Important Notes:

    • Consistent attendance supports optimal progress.

    • Early communication about schedule changes is appreciated.

  • The evaluation is a comprehensive 60-minute session in your home that includes:

    Initial Discussion

    • Review of your concerns and goals

    • Discussion of medical history

    • Understanding your baby's daily routines

    • Review of developmental history

    Hands-On Assessment

    • Observation of movement patterns

    • Testing of developmental skills

    • Assessment of muscle tone and strength

    • Evaluation of positioning preferences

    Parent Education

    • Explanation of findings

    • Discussion of development expectations

    • Demonstration of immediate intervention strategies

    • Teaching optimal positioning techniques

    • Answering your questions

    Treatment Planning

    • Setting specific goals

    • Recommending frequency of sessions

    • Creating a home program

    • Discussing timeline expectations

    • Planning next steps

    Documentation Provided

    • Written evaluation findings

    • Treatment recommendations

    • Home program instructions

    • Documentation for pediatrician if requested

  • Treatment sessions are 60 minutes in your home. Each session is customized to your baby's needs and developmental stage.

    Each session includes:

    • Hands-on therapeutic techniques

    • Play-based developmental activities

    • Parent education and coaching

    • Progress assessment

    • Home activity program updates

  • Yes. Parent education is a crucial part of every session.

    You'll learn:

    • Activities to support development

    • How to modify daily routines

    • Signs of progress to watch for

  • Professional physical therapy provides:

    • Assessment of your baby's specific needs.

    • Customized treatment approach.

    • Hands-on guidance and correction.

    • Expert monitoring of progress.

    • Modification of techniques as needed.

    • Safety oversight and education.

  • Treatment frequency is based on each baby's individual needs and will be discussed after the evaluation. A plan will be created that works best for your family.

  • Physical therapy evaluation may be beneficial if:

    • Your pediatrician mentioned concerns about development.

    • Your baby seems to prefer turning their head to one side.

    • You notice uneven movement patterns.

    • Your baby consistently resists tummy time.

    • Your baby is missing developmental milestones.

    • You see flattening on one side of the head.

    Even if you're unsure, a free consultation can help determine if an evaluation would be helpful.

  • You don't need to wait for your pediatrician to raise concerns. Parents often notice subtle differences in their baby's development between check-ups.

    If you have concerns, you can:

    • Schedule a free consultation

    • Get professional insight

    • Discuss your observations

    • Determine if an evaluation would be helpful

  • Early intervention is key - the sooner developmental concerns are addressed, the better. Many movement patterns and habits develop in the first few months of life. However, it's never too late to seek help if you have concerns about your baby's development.

  • Sessions are play-based and gentle, following your baby's cues and comfort level. Activities are modified based on your baby's mood and tolerance.

  • Physical Therapy Treatment Sessions:

    • Designed for babies with specific developmental concerns

    • Focus on addressing identified delays or challenges

    • Include formal evaluation and progress tracking

    • Treatment plan targets specific goals

    • May be eligible for insurance reimbursement

    • Documentation of medical necessity provided

    Wellness Sessions:

    • No medical referral needed

    • Perfect for babies developing typically

    • Focus on optimizing development through play

    • Educational in nature

    • Learn age-appropriate activities

    • Understand upcoming milestones

    • Get guidance on play space setup

    • Not considered medical treatment

    • Cannot be submitted to insurance

    • Ideal for proactive parents wanting to support development